IT Support Services and Tips by ZONE-X

Woe is the foe…

Is it possible that the residential VOIP pioneer, Vonage, could end up slipping down the proverbial drain? Analysts are warning that it appears to be the case… Warnings and speculation about Vonage’s ability to keep their financial issues in check abound on the Internet. Financial analysts saw it coming from day 1 – shortly after their initial IPO filing. Once everyone found out how much money Vonage was spending on its marketing campaigns (TV, Internet, radio, etc.), nobody thought it would be possible to sustain. I guess they were right!

Here is a great article about the woes of Vonage from PCWorld:

Vonage Could Go Bankrupt, Analyst Warns
Vonage’s IPO woes and patent troubles lead some to doubt its viability, advise investors to sell. – Denise Pappalardo, Network World

Vonage’s lackluster IPO and ongoing patent troubles are leading some financial analysts to speculate about the company’s long-term viability.
Citigroup Analyst Michael Rollins said earlier this week that Vonage may go bankrupt by 2009 and urged investors to sell shares, according to a story in The Boston Globe . Citigroup is one of the managers of Vonage’s IPO.

So, in the essence of free choice and a free market, we make the following suggestion: SWITCH, and SWITCH NOW!

After testing several of the larger VOIP providers, we are siding with VIA Talk. After careful review of some of the top players, VIA Talk has outshined in several key categories.

It is our best advice that going with VIA Talk will provide you with the same features and functionality of Vonage, except at a better service level. Better customer service (as we all know how bad Vonage’s customer service personnel have been), more features (anonymous call blocking – incoming calls; SIP phone cabilities – use with softphone or SIP device for free; and much more). You can check out the additional features here at the VIA Talk website. If you are currently using a SIP based phone or phone service, VIA Talk allows you to BYOD (bring your own device) at no additional charge – it actually costs less to do it this way!

Even though Vonage may make it out of the patent lawsuits, the damage has been done. It is now time for the other VOIP providers to shine on in the sunlight – no longer hiding in the shadows.

If you end up using VIA Talk, drop us a line. We want to hear about your experience!

Find out how ZONE-X can solve your Small Business IT Support needs: (877) 779-6639